✨ Free shipping on all order above rs.1000 | Kyuki Woh Khaas Hai

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Official Support Email

taufalo.official@gmail.com

We strive to reply to all inquiries within 4 business hours.

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Direct Phone & WhatsApp

+91 9123899413

Monday — Saturday: 9:00 AM — 7:00 PM IST

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Headquarters

Kolkata-700117, West Bengal, India

Send a Message

Please fill out the form below and our customer care team will respond promptly.

Common Questions

Frequently Asked Questions

Quick answers to our most common inquiries regarding shipping, gift wrapping, and artisanal care.

What are your estimated transit times across India?

Standard express domestic shipments typically arrive within 2–5 business days across India. All parcels are securely packed and dispatched with real-time tracking IDs provided via SMS and WhatsApp.

How do you protect fragile hampers and gift wrapping during transit?

We utilize custom-engineered, multi-layered protective packaging made entirely from molded cellulose, rigid premium boxes, and secure cushioning. In the rare event an item sustains damage during transit, we provide an immediate replacement or full resolution.

Do you offer bulk corporate gifting or custom wedding favors?

Yes! We frequently partner with corporations, wedding planners, and event organizers to produce custom hampers, branded packaging, and personalized greeting cards. Please select "Bulk Corporate Gifting" in the contact form above or message us on WhatsApp at +91 9123899413 to request our corporate catalog.

What is your return and cancellation policy?

We offer a secure replacement window for any damaged or incorrect items upon delivery. Due to the personalized and custom nature of our gift boxes, cancellations can only be processed before dispatch. Please view our full Return & Refund Policy for step-by-step instructions.