✨ Free shipping on all order above rs.1000 | Kyuki Woh Khaas Hai

Shopping Bag (0)

✨ Can I customize my order?

Absolutely! Personalization is at the core of what we do at TaufaLo. Whether you want a bespoke chocolate bouquet, a hand-painted mandala frame, custom lettering, or a specifically themed greeting basket, we are delighted to craft it. Please click our live WhatsApp support link or email us at taufalo.official@gmail.com to finalize details.

🚚 What are the shipping charges?

We are delighted to offer Free Shipping on all orders above ₹1,000. For orders below ₹1,000, a flat standard delivery shipping fee of ₹99 is applicable across India.

📍 Do you ship PAN-India?

Yes, we ship to over 26,000 PIN codes across India. We partner with top-tier courier carriers including BlueDart, Delhivery, and Xpressbees to guarantee safe, timely, and professional doorsteps hand-overs.

⏱️ How long will it take to receive my order?

Orders are dispatched from our Kolkata headquarters within 1 to 3 business days. Once shipped, delivery takes approximately 3 to 5 business days for major metropolitan areas, and 5 to 7 business days for regional and tier-2/tier-3 cities.

💳 Do you support Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for standard retail items for a nominal handling fee of ₹60. However, please note that any personalized, customized, or bespoke orders must be fully pre-paid via UPI or Card to initiate production.

💼 Do you handle bulk or corporate gifting?

Absolutely! We offer customized branding, bulk custom boxes, wedding warmala boxes, and unique corporate packages. Reach out to our business concierge via email or phone for exclusive volume pricing catalogs.

⚠️ What is the Return & Refund policy?

Because our luxury caskets and custom keepsakes are handcrafted specifically for you, returns are accepted exclusively for items arriving defective, damaged, or incorrect. You must notify us within 48 hours of delivery. An unboxing video of the package is strictly mandatory for us to register and process replacements or refunds.

📦 How can I track my shipment?

As soon as your package leaves our Kolkata hub, you will automatically receive an SMS and email notification containing the official carrier tracking link (Delhivery, BlueDart, or Xpressbees) to monitor your premium delivery status in real-time.